Patients & Visitors

Request Your Medical Record

To access your medical record, you will need to fill out an authorization form. For the authorization form and instructions, please click here.

Online Greeting Cards

Be sure to take advantage of our online greeting cards feature which allows you to send e-cards to your loved ones staying at OSF St. Joseph Medical Center with the touch of a button. The e-card feature allows friends and family to pick out and customize a card online. Once the e-card is submitted, medical center staff will print out the cards and deliver them to our patients. To create an e-card, please visit our Patient eCards page.

Nominate a Nurse for a DAISY Award

If you would like to recognize a nurse who demonstrated outstanding compassion and care during your stay at OSF St. Joseph Medical Center, you may nominate them for a DAISY award! The DAISY Award honors the compassion and care bedside nurses provide their patients everyday at OSF St. Joseph. To nominate a nurse, click here.

Nominate a Non-nursing Staff Member for a Sunflower Award

If you would like to recognize a non-nursing staff member at OSF St. Joseph, which includes support staff and volunteers, nominate them for a Sunflower Award! Sunflower Award honorees exemplify OSF St. Joseph Medical Center's remarkable patient experience. These non-nursing staff members consistently demonstrate excellence through their expertise and extraordinary compassionate care and service. They are recognized as outstanding role models in our Community of Caregivers. To submit a nomination, please click here.

OSF myHealth, Your Online Medical Record

Your health is important to us around the clock—not just during office hours. That's why OSF HealthCare offers OSF myHealth. With this Internet connection to your doctor's office, you can schedule appointments, request prescription refills, review your health history and more—online, any time! OSF myHealth is NOT to be used for urgent needs. For medical emergencies, please dial 911 or go to the nearest emergency room. To request your OSF myHealth activation code, click here.

InDemand Interpreting

OSF St. Joseph Medical Center offers its patients InDemand Interpreting, which is an interpretive tool used for patients who do not speak English or are hearing-impaired. InDemand is convenient and very easy to use. It is done on a computer and after one click on the language needed, patients and staff are connected to an actual interpreter who pops up on the screen. InDemand provides instant communication between patients and clinical staff.  This helps doctors and nurses take better care of patients. InDemand is very successful and offers four primary languages (Spanish, Russian, Somali and Vietnamese) in addition to American Sign Language (ASL).

Visiting Hours

OSF St. Joseph Medical Center offers open visiting hours, so there are no restrictions on when you can visit your loved one. After 8:30 P.M., however, please enter and exit the hospital through the Emergency Department.

Children must be accompanied by an adult at all times. We ask that visitors with colds and other illnesses refrain from visiting any patient care units. Visitors are limited to two or three at a time. One family member or significant other may remain with the patient at all times.

In addition, each patient room in the Comprehensive Care Center contains a sleeper sofa, desk, phone and a computer port.

Eastland Pharmacy

For your convenience, OSF St. Joseph Medical Center houses its own pharmacy in EMP I. Operating hours are Monday through Friday from 9 AM to 5 PM. Eastland Pharmacy is closed on all holidays.

Outpatient Lab

The Outpatient Lab is located at the Temporary Main Entrance at the Center for Advanced Medicine. Please park in the Center for Advanced Medicine parking lot. Lab hours are Monday through Friday from 6 a.m. to 5:30 p.m., Saturdays from 7 a.m. to 1 p.m., and closed on Sundays.

Wireless Internet Access

We keep our patients and visitors connected with free wireless Internet. For step-by-step instructions, download our WiFi walk-through (PDF).

Cafeteria

Our cafeteria is located on the lower level of the hospital and offers breakfast, lunch and dinner. Hours are from 7:30 AM to 2:30 PM and from 5 PM to 7 PM Monday through Friday. Weekend hours are 11 AM to 2:30 PM and 5 to 7 PM. A variety of menu items are available at each meal.

Vending Machines

Vending machines are available 24-hours a day on the lower level in the cafeteria and in the Comprehensive Care Center waiting area.

Auxiliary Gift Shop

The OSF St. Joseph Medical Center Auxiliary Gift Shop offers visitors the opportunity to shop for unique gifts displayed in an inviting and relaxed atmosphere.  The gift shop staff takes great pride in their beautiful displays of seasonal gifts, as well as flowers, and religious items. 

The gift shop is located just inside the front entrance of the medical center across from the main lobby.

Campus Map & Directions

Need assistance getting around OSF St. Joseph Medical Center or any of our facilities?  Please visit our Facilities and Locations page for maps and directions. If you have any questions about how to get where you're going, please ask! OSF St. Joseph volunteers at our main receptions desks - or any employee - will be happy to provide directions or escort you to your destination.

There is no smoking on OSF St. Joseph Medical Center's campus to ensure the highest quality care to our patients.  However, we do offer a walking path which leads to a garden if you need to get out of the hospital setting. 

Also, please feel free to take advantage of our Eastland Pharmacy, located within the medical center which is available for your convenience.  Remember, Bloomington-Normal public transit buses make frequent pick-ups and drop-offs in front of OSF St. Joseph Medical Center's entrances.  For these locations, please see our campus map.